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Christ, how hard can it be? If you're properly prepared this should not happen. And with the resources Merc have at hand there are no excuses. I have inside info that the Bulls did some pretty thorough load testing and then adapted their server capacity before launching Baumgartner. Many big online events have been done before, it is after all 2013, so it shouldn't be impossible to get an idea of what kind of loads you need to be prepared for either. FAIL.