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Well, thank you Toto for stating the blatantly obvious, tell us what we don't know. This doesn't really tell us anything perhaps if and when you discover the root cause of the problem you can share this by announcing it. Giving a pep talk about complacency doesn't give the fans confidence neither, you may want to say we have initiated an intensive and comprehensive investigation to try and attain an answer to our current over heating problems and anticipate a solution as we progress forward. Also some kind of deadline as to when this will happen would be nice.